Troubleshooting and FAQRecommended
Frequently asked questions
Quick answers about setup, plugins, hostnames, Tebex, CSV imports, billing, referrals, credentials, and data deletion.
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Find setup guides, revenue tracking instructions, attribution explanations, and answers to common Joinometry questions.
Troubleshooting and FAQ
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Troubleshooting and FAQ
Troubleshoot CSV import issues
Understand validation errors, skipped rows, duplicate purchases, zero-value purchases, dates, currencies, and file size limits.
Troubleshooting and FAQ
Troubleshoot missing events or heartbeat
Fix the most common reasons a server does not show heartbeats, joins, sessions, or other activity.